01
Sales
Every inquiry from first contact to customer, so nothing sits unattended.
- Leads and a pipeline with stage history
- Samples with follow up dates and outcomes
- Quotes, duplicated or turned into orders
- Customer prices by company and facility
What it replaces
Out of the inbox and off the spreadsheet.
Most product businesses run on email threads, a stock spreadsheet and a few people who remember everything. APTRYK puts that work in one system your staff and your customers share.
BeforeOrders arrive by email and phone and get typed into a spreadsheet.
01With APTRYK
Every order in one list, whatever the channel.
Customers order in their own portal at their own prices, staff enter the rest, and each order shows what it is waiting on.
BeforeStock is a number someone edits by hand.
02With APTRYK
Stock calculated from a ledger, by lot and location.
Receipts, reservations and shipments each write a line. A mistake is corrected with a new adjustment, never by editing a figure.
BeforePrice lists live in files and in people's heads.
03With APTRYK
Each customer's prices, set once and used everywhere.
A company wide price per item, an optional price for one facility, and quantity breaks. Orders and the portal use the same rule.
BeforeFollow ups live in someone's inbox.
04With APTRYK
Tasks tied to the record they are about.
Assigned and dated, on a lead, a sample, a quote or an order. Samples due a follow up call show on their own list.
One system, two sides
Your team runs it. Your customers order from it.
Staff and customers read the same records. Customers see only their own company's orders, quotes, shipments, invoices and shared documents, never your costs or internal notes.
Staff app
For your staff
Admins, sales, operations and read only roles, each seeing what their work needs.
- A Command Center with what needs doing today across orders, stock, samples and tasks
- Leads, a pipeline, samples and quotes that turn into orders in one step
- Orders with stock reserved by lot, shipments, tracking and packing slips
- Invoices, payments received and who owes what, by how late
- Search across records and a command palette on every screen
Customer portal
For your customers
A portal under your logo and colors, for customer admins, buyers and viewers. It works at phone width.
- Order for the facilities they are allowed, at the prices you set for them
- Accept or decline the quotes you send, and set up standing orders
- Follow shipments, open invoices and see what is still owed
- Download the documents you share, such as lot certificates
- Report a problem with an order and read your answer
- Their own admin invites and manages their colleagues
A tour by area
Everything a product business runs on.
Each area opens with an overview whose figures link to the lists behind them. Which areas you get depends on your plan; compare the plans.
02
Orders and shipping
One list of every order with what each one is waiting on.
- Staff orders, portal orders and other channels
- Standing orders that repeat on a schedule
- Shipments with tracking and packing slips
- A queue for problems customers report
03
Inventory and lots
On hand, reserved and available, by item, lot and location.
- A ledger behind every stock figure
- Lots with dates and a status
- Only released, unexpired lots can be reserved
- Trace a lot forward for a recall
04
Finance
What was billed, what came in and what is still owed.
- Invoices and payments received
- Receivables and payables by age
- Bills and expenses
- Profit and cash by month
05
Purchasing
What you buy, from whom, and what is on the way.
- Suppliers with terms and lead times
- Purchase orders from draft to received
- Receive against each line
- Stock on its way in, by item
06
Marketing
What is running, what it cost and what it brought in.
- Campaigns with their leads and results
- A content calendar and a blog
- Search and traffic from Google
- One library of approved materials
07
People
The staff side of the business, without payroll.
- A staff directory and teams
- Time off requests and approvals
- Policies with read confirmations
- Training, hiring and joining checklists
08
IT
The equipment, software and help desk in one place.
- Equipment and who holds it
- Software, seats and renewals
- A help desk for staff
- A knowledge base for common questions
09
Admin
Who can do what, and how the portal looks.
- Users, roles and a permission grid
- Your logo, colors and app icon
- Connections to Zoho Books and Google
- A record of every settings change
Security, in plain words
Your records stay yours.
Many businesses share APTRYK, and none can see another. The wall is in the database, not only in the screens.
01
Each business fenced off
Every record carries the business it belongs to, and a rule in the database itself lets a request reach only its own business. An automated test tries to cross that line on every change.
02
Customers see only their own
A customer reads only their company's records, and a buyer only the facilities they are allowed. Your costs and internal notes never reach the portal.
03
Two step sign in
Anyone can add a code from an authenticator app. Admins can require it for admins or for all staff, and decide how long a session may sit idle.
04
Support only when you allow it
APTRYK staff have no standing access. Your admin can open read only support access for 1 to 72 hours, and every page support opens goes in your audit log.
05
Your data, whenever you want it
An admin can download everything the business holds at any time: one file with a spreadsheet and a JSON file for each kind of record.
06
A record of changes
Changes to settings, permissions, connections and keys are logged with who made them and when. Connections are encrypted in transit, and data is encrypted at rest.
Getting started
From sign up to first order.
- 1
Tell us about your business
A short form: your company, your name, a work email and the size of your team.
- 2
We set up your business
Your business starts on a free trial, and your first admin gets an invitation by email.
- 3
Work through Getting started
A checklist that ticks itself as you go, with a link to the screen for each step.
Getting startedChecklist
Seven steps, each linking to the screen that does it.
- 01Company details
- 02Logo and colors
- 03Invite the teamNext
- 04Add products
- 05Add the first customer
- 06Connect integrations
- 07Set the sign in rules
Questions
Before you ask.
01Who is APTRYK for?
Businesses that make or sell physical products to other businesses: they take wholesale orders, keep stock in lots with dates, and want their customers to order and check on deliveries themselves.
02Can one customer see another customer's orders?
No. A customer's people see only their own company's records, and a person limited to some facilities sees only those. The database enforces it, not only the screens.
03Can it carry our own brand?
Yes. Your logo, colors and app icon dress the staff app, the sign in page and the customer portal, and the portal shows your name, not ours.
04Does it do payroll or accounting?
No payroll: the People area keeps no pay, bank or government ID details. Finance covers invoices, payments, bills and the money reports, and on plans that include connections it can link to Zoho Books.
05Can APTRYK staff look at our data?
Only when one of your admins opens support access, for a set number of hours with a reason. Support can only read, and every page it opens is in your audit log.
06What if we leave?
An admin can download all of your data at any time as spreadsheets and JSON files. After a subscription ends, the portal stays readable for 30 days, and the download still works.
07How much does it cost?
There are three plans, which differ in staff logins and the areas they include. See the plans and what each includes.
Ready when you are
Run the business from one place.
See the plans, then set up your business and invite your team.